Roles, not tasks, may be key to workplace performance measurement
At the most basic level, the performance of individuals allows organizations to realize their strategic goals. But what is performance?
Study links entrepreneurial success with higher education
There is a significant correlation between higher education and small-business success, according to a recent study by Behavior Research Center of Phoenix conducted in partnership with the Spirit of Enterprise Center at the W. P. Carey School of Business.
Self-service technologies should benefit customers, not just bottom lines
Companies like to implement self-service technologies because of the potential cost savings and the appeal of the cutting-edge.
Our bodies, our buying behavior: Should real ads have curves?
The "Dove girls" advertising campaign has caught the attention of media consumers, and no wonder.
Mass customization satisfies consumer demand for low cost variety
The marketplace has come a long way since Henry Ford's all-black Model T, mass produced at a price "everyman" could afford. Today's consumers want products designed the way they like, at the right price and with quick availability.
Who's on first? Decision-making in the midst of disaster
Experts say the Hurricane Katrina recovery effort arguably represents one of the great natural disaster recovery and redevelopment challenges in U.S. history — perhaps exceeding even the Dust Bowl of the 1930s and the San Francisco earthquake of 1906.
Insurers, government struggle to manage risk of terrorist acts
In the aftermath of the terrorist attacks of Sept. 11, 2001, insurance coverage for commercial property and casualty loss in the event of terrorism became hard to find and prohibitive to purchase. Congress responded in November 2002, enacting the Terrorism Risk Insurance Act.
Cat and Maoist: Chinese officials debate China's economic development with a Nobel Laureate
Europe and the U.S., which had been clamoring for a free-floating Chinese currency in the hopes of addressing growing trade deficits, got their wish this summer when China announced a limited float for the Yuan.
Pricing schemes reduce corporate taxes by billions
Multinational corporations, including some of the icons of American business, routinely cut tax liability through pricing schemes.
Somebody has to do it: Workers in 'dirty jobs' cope with stigma
What could an undertaker, a welfare counselor and a prostitute possibly have in common? All three are employed in occupations deemed undesirable by most people.