Since 1980, the proportion of overweight U.S. children ages 6 to 11 has more than doubled, according to the Centers for Disease Control. Childhood obesity doesn't stop at our nation's borders; it's a global trend.

A smart customer service employee knows there is a fine line between a pleasant, efficient discussion of the customer's needs leading to the discovery that she would be better served with the company's upgraded service ...

Basic research is the raw material of new knowledge and the base of an innovative society, says Dennis Hoffman, associate dean for research at the W. P. Carey School of Business.

Good projects frequently fail — even when experienced managers are at the helm.

Annual performance reviews can set stomachs to churning throughout the office, and with good reason. Tensions can run high if employees are put on the defensive by a supervisor who hasn't learned to conduct an evaluation effectively and with finesse.

The huge sums raised by corporate-driven Political Action Committees are legend, but the average voter is unaware of just how effective such contributions can be.

You probably didn't stop to consider that the $2 tip you left the waiter at lunch today involves a complex web of social psychology, personal morality and economics.

A company is unlikely to gain satisfied and loyal customers when they feel they've been duped. Companies that employ stealth marketing — otherwise known as undercover or guerilla marketing — hire shills to pitch products or services to potential but unsuspecting consumers.

When an employee underperforms, supervisors must decide whether to fire that person or wait to see whether performance improves. In the balance are the transition costs of finding a replacement and getting that person up to speed mdash; costs could be saved if the original employee improves.

It has long been the practice of business to employ lobbyists in an attempt to influence policy makers and regulators about such issues as environmental laws, trade policies and government spending programs.