Research

Meeting software: Strategic value beyond time and space

Convenience and cost-savings are powerful incentives for companies to use technology as a way of convening meetings, and they do so knowing that an electronically-mediated session will be different from a face-to-face meeting.

Rational versus holistic: Two very different approaches to executive decision making

When complicated decisions have to be made — whether about salaries, layoffs or growth strategy — executives often rely on their underlying values to help them sort through possible options.

Health care transparency: Just what the doctor ordered

How do you know which hospitals are doing the best job? Patients, insurers and employers all have a stake in the answer to this question, but up until now factual information on hospital and nursing home performance has been scanty, and what is out there is based on differing criteria.

What is small business? Unraveling the numbers

What is small business? According to the Small Business Administration's size standards, an enterprise may still be considered "small" if it employs as many as 1,500 people with revenues up to $32.5 million.

The two faces of entrepreneurship, part one: Replicative entrepreneurs serve growing population

Entrepreneur magazine recently ranked Arizona as the top hot spot for entrepreneurs. However, it is replicative, not innovative, entrepreneurs who are flourishing in Arizona.

Get real: Honest job previews can cut employee turnover

Employee turnover is an expensive process. Human resources experts estimate the cost of turnover to range between 93 percent and 200 percent of an exiting worker's annual salary, depending on the employee's skill level.

Changing channels: It's all about what clicks with customers

When Dell Computer Corp. announced in May that it is opening two retail stores, retail industry observers took note. Dell, with $56 billion in revenue this year, was a pioneer in developing the online model of retailing. Brick-and-mortar retailers have followed, creating their own online stores.

Passing the baton: Who succeeds the icon?

The withdrawal of Bill Gates from his full-time role in the Microsoft empire he created raises the specific question of how — and even whether — an icon can be replaced. Gates' move also highlights the general question of how best to handle management succession.

No risk, no reward? Not necessarily...

In our competitive culture "no risk, no reward" is an axiom. But is all risk the same? In their new paper, "Not All Risk Taking is Equal: Firm Performance and the Motivation for Executive Decisions," Nathan Washburn and co-authors studied the risk-taking behaviors of executives.

The privatization of Fannie Mae

Fannie Mae's recent $11 billion accounting scandal drew headlines, but even before that, critics, analysts and academics have urged that the time has come for this Government Sponsored Enterprise (GSE) to be completely privatized.