Research

People who work in service positions — police officers, hair stylists, dentists, real estate agents &mdahs; are aware that they are on stage, playing a role, while on the job.

The supermarket sample is a familiar ploy, but those tasty bites appear to have more impact than marketers imagined.

Paralleling the boom in private equity deals in recent years has been a growing sense of alarm about these multibillion dollar transactions.

Today's health care leaders are constantly challenged with the seemingly incompatible goals of improving patient care while developing strategies to reign in skyrocketing costs.

Some of the benefits of scientific research conducted in universities are obvious. Great laboratory discoveries expand our understanding of the world, cure diseases, and make life better in myriad ways.

Too often, Chinese customers buy wealth management products without a real understanding of what they're getting into, according to Xiaoling Wu, deputy governor of the People's Bank of China.

The Internet has revolutionized ticket scalping, turning it into an electronic extension of the box office, driven by sleek advances in computer hardware and software and by a spate of clever, aggressive online ticketing companies.

A company's financial statements play a critical part in how its share prices fare in the markets. But financial statements aren't the only sources of information markets use to determine the valuation of a company.

Soon, innovation in China will take the form of a move from a primarily manufacturing economy to a more service-oriented one, according to experts gathered at the Fourth Annual Executive Forum in Shanghai.

Social responsibility is not just about handing out money, or establishing a charity or a fund, said Huaqing Wang, assistant chairman of the China Banking Regulatory Commission and director-general of the China Banking Regulatory Commission (CBRC), Shanghai office.