Research

Merger mania and a bigger-is-better mentality largely rule the business world, but sometimes the exception — spin-offs — provide an alternate path to prosperity if the organization can weather the storms of such a radical change.

Companies may be losing more customers than keeping them because of ineffective customer service efforts, according to the 2015 Customer Rage Survey.

At long last, 2016 will be the year we can call the Arizona economy recovered, according to economists Lee McPheters and Elliott Pollack, who spoke at at the 52nd Annual ASU/JPMorgan Chase Economic Forecast Luncheon.

With any luck at all, there isn't a giant asteroid headed our way soon, but in the world of information technology, an extinction event may be on the horizon.

The new, tighter U.S.

Companies that retain their competitive edge have learned how to raise up leaders in the ranks of middle management who have the skills to drive corporate strategy.

Almost anyone can buy a home these days, thanks to specialty mortgages that lower the financial threshold for admission into the hot real estate market.

Selling and providing services is not what it used to be. Thanks to an ultra-competitive B2B services market and an increase in the number of companies contracting core functions to outsourced providers, purchasing departments have reinvented their services buying process.

Throughout its nearly 100 years of existence, General Motors has been an icon of business. "What's good for GM is good for the country" -- a loose paraphrase of a statement made 50 years ago by a GM president -- has come to summarize for many the pervasive role of corporations in America.

If a million dollars sounds like a lot of money to you … if you think "household manager" is a synonym for Mom … if your idea of a cool set of wheels is a Mercedes-Benz convertible … then you probably don't live in Richistan.