Research

Executive role models crucial in building ethical workplace culture

Building an ethical culture has become increasingly important for boards and CEOs, but the task is not as simple as instituting policies and procedures. Employees are looking for consistent role models, according to a researcher at the W. P. Carey School of Business.

Roles, not tasks, may be key to workplace performance measurement

At the most basic level, the performance of individuals allows organizations to realize their strategic goals. But what is performance?

Study links entrepreneurial success with higher education

There is a significant correlation between higher education and small-business success, according to a recent study by Behavior Research Center of Phoenix conducted in partnership with the Spirit of Enterprise Center at the W. P. Carey School of Business.

Self-service technologies should benefit customers, not just bottom lines

Companies like to implement self-service technologies because of the potential cost savings and the appeal of the cutting-edge.

Our bodies, our buying behavior: Should real ads have curves?

The "Dove girls" advertising campaign has caught the attention of media consumers, and no wonder.

Mass customization satisfies consumer demand for low cost variety

The marketplace has come a long way since Henry Ford's all-black Model T, mass produced at a price "everyman" could afford. Today's consumers want products designed the way they like, at the right price and with quick availability.

Is centralized identity management the solution to cyber-security issues?

Passwords are "the dirty little secret" of the computer-security industry, says Arvind Krishna, a software security expert. The use — and misuse – of passwords illuminates a cyber-security conundrum: is it about the user, or the data?

Who's on first? Decision-making in the midst of disaster

Experts say the Hurricane Katrina recovery effort arguably represents one of the great natural disaster recovery and redevelopment challenges in U.S. history — perhaps exceeding even the Dust Bowl of the 1930s and the San Francisco earthquake of 1906.

Insurers, government struggle to manage risk of terrorist acts

In the aftermath of the terrorist attacks of Sept. 11, 2001, insurance coverage for commercial property and casualty loss in the event of terrorism became hard to find and prohibitive to purchase. Congress responded in November 2002, enacting the Terrorism Risk Insurance Act.

Cat and Maoist: Chinese officials debate China's economic development with a Nobel Laureate

Europe and the U.S., which had been clamoring for a free-floating Chinese currency in the hopes of addressing growing trade deficits, got their wish this summer when China announced a limited float for the Yuan.