Web search technology: Time for a little Q & A?

An information systems researcher at the W. P.

Coming soon to an online retailer near you: CCOMS

"It's you!" How many times have shoppers heard heard that expression? While shopping online, however, customers are pretty much alone in the store. The tools currently available to retailers are limited in their ability to speak to individual consumers.

Electronic medical records: A surprising short-term prognosis for cost savings

It is a widely accepted assumption in the healthcare and information technology industries that electronic medical records in hospitals help reduce costs and enhance the quality of patient care.

New faculty are experts on cyber security, privacy

Two new faculty members joining the W. P. Carey Department of Information Systems this fall will bring expertise in critical areas of information systems that have been making headlines. Roberto J.

Changing the way we talk about the cloud

"Cloud is cheap, fast and easy! Did we mention fast?!" "No hardware required!" "Why build what someone has already built?" Marketing pitches for cloud solutions sometimes run to hyperbole, creating a communications challenge for IT leaders.

Through an IT lens: Professor Raghu Santanam

The mile markers in an academic career include the first post — as assistant professor — when scholars prove their research and teaching mettle. If successful, they are awarded tenure and the accompanying "associate professor" title.

Use prediction markets to raise your marketing model's performance

Which prospects are most likely to buy what you're selling? Who are your good credit risks? What will your customers buy next? Chances are, your company uses predictive models to answer these and other questions, or soon will.

Podcast: Grand challenges call for a new polymath

"Polymath" is the Greek word for Renaissance man — one who excels at many things. But if, centuries ago, society needed a Da Vinci or a Franklin, the grand challenges of today call for teams of experts.

Stock market play could raise your marketing model's performance

Which prospects are most likely to buy what you're selling? Who are your good credit risks? What will your customers buy next? Chances are, your company uses predictive models to answer these and other questions, or soon will.

Quantifying the intangible: Determining the performance of knowledge workers

Measuring the performance of workers on an assembly line is simple: Count the objects produced and find out how long the process took. That should reveal the productivity of the factory workers. But how do you determine the performance of knowledge workers?