in MacintoshWindows


Section 1 of 2: Macintosh

1. Browse to the location where the .zip file is saved

kb910-1-1
 

2. Double click on the .zip file

kb910-1-2
 

3. The .zip file will extract

If there is more than 1 item in the .zip file then it will create a folder with the same name as the .zip, and all files will be contained within that folder

kb910-1-3
 

4. If the default .zip ability of Macintosh OS X has an issue with a compressed file then there are 3rd party solutions availible

***NOTE***  W. P. Carey and ASU DO NOT provide technical support for any 3rd party unzip applications

Stuffit Expander: http://www.stuffit.com/mac-expander.html
Unarchiver: http://wakaba.c3.cx/s/apps/unarchiver

 


Section 2 of 2: Windows

1. Browse to the location where the .zip file is saved

kb910-2-1
 

2. Double click on the .zip file

kb910-2-2
 

3. Windows will take you inside the .zip file

If there is more than 1 item in the .zip file then it will create a folder with the same name as the .zip, and all files will be contained within that folder

kb910-2-3
 

4. If the default .zip ability of Windows has an issue with a compressed file then there are 3rd party solutions availible

***NOTE***  W. P. Carey and ASU DO NOT provide technical support for any 3rd party unzip applications

7-Zip: http://www.7-zip.org/ (free)
WinZip: http://www.winzip.com/
WinRAR: http://www.win-rar.com/

1