Article sections


    Section 1 of 2: Macintosh

    1. Browse to the location where the .zip file is saved

    kb910-1-1
     

    2. Double click on the .zip file

    kb910-1-2
     

    3. The .zip file will extract

    If there is more than 1 item in the .zip file then it will create a folder with the same name as the .zip, and all files will be contained within that folder

    kb910-1-3
     

    4. If the default .zip ability of Macintosh OS X has an issue with a compressed file then there are 3rd party solutions availible

    ***NOTE***  W. P. Carey and ASU DO NOT provide technical support for any 3rd party unzip applications

    Stuffit Expander: http://www.stuffit.com/mac-expander.html
    Unarchiver: http://wakaba.c3.cx/s/apps/unarchiver

     


    Section 2 of 2: Windows

    1. Browse to the location where the .zip file is saved

    kb910-2-1
     

    2. Double click on the .zip file

    kb910-2-2
     

    3. Windows will take you inside the .zip file

    If there is more than 1 item in the .zip file then it will create a folder with the same name as the .zip, and all files will be contained within that folder

    kb910-2-3
     

    4. If the default .zip ability of Windows has an issue with a compressed file then there are 3rd party solutions availible

    ***NOTE***  W. P. Carey and ASU DO NOT provide technical support for any 3rd party unzip applications

    7-Zip: http://www.7-zip.org/ (free)
    WinZip: http://www.winzip.com/
    WinRAR: http://www.win-rar.com/