in CitrixStatToolsWindows


 

Video Tutorial on how to log into Citrix via the Web.


Section 1 of 2: Logging into the Citrix Website

 1. Browse to http://citrix.wpcarey.asu.edu

 
 

 2. Enter your username

 kb302-1-2
 

 3. Enter your password

 kb302-1-3
 

 4. Click Log On

 kb302-1-4
 

 4a. If there is an issue logging in, then text will appear stating that your credentials were incorrect.

Most times the cause is a password or user name that was incorrectly entered. If you continue to have problems after rechecking your user name and password, you can get assistance at 480-965-2400 or email wpcarey.support@asu.edu.
 kb302-1-4a
 

5.   If the Citrix client is not installed on the computer, or an older version is installed, the prompt to download the client will appear.  Proceed to this article for steps on installing the Citrix Client

If the webpage does not prompt you to install the Citrix Client, proceed to section 2 for steps on using Citrix

 


 

Section 2 of 2: Using Citrix

1. Click on the Desktop tab

ReceiverLaunchPage

2. Click on the Desktop Icon to Launch the Citrix Environment.

Student Desktop Page

2. Your local drive is fully accessible in Citrix

  In the Location Window, that appears when you open or save a file, find the computer icon labeled (your username) 

Mac App 28

NOTE: When accessing the folder for the first time you may receive the prompt below.

Click Read & Write

Windows

 

 

 

 

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