in InternetWindows

The ASU computer you wish to connect to must be configured to allow remote access and you must find out the computer name, the methods are different between Windows XP and Windows Vista or Windows 7. Both methods are listed below.


***IMPORTANT***

  • The ASU Computer MUST be left powered on when you depart ASU
  • The ASU Computer CANNOT have the Cisco SSL VPN client active on it while you are trying to remotely connect to it.  This may be an issue if you use Advantage Desktop at ASU.
  • The ASU Computer cannot use the VPN client while being remote controlled, you cannot remote in and use Advantage Desktop.
  • The Cisco AnyConnect SSL VPN software must be installed and running on the computer at home, or wherever you are connecting from, to remote connect to an ASU computer.  Please browse to https://asu.service-now.com/ess/kb_view.do?sysparm_article=KB0010095 Full instructions on installing and using the SSL VPN client software are located on this webpage.  

You do not need to be logged into the ASU computer, so it may be left at the screen asking you to press Control-Alt-Delete to log in. Nobody else may be using the computer though as connecting remotely logs you in and will log anyone else off with no warning.

Section 1 of 4: Configure the ASU computer with Windows XP

1. Click the Start Button

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2. Click Settings

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3. Click Control Panel

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3a. If you see the Category View, click Switch to Classic View

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4. Double Click System

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5. Click the Remote

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6. Verify the box next to Allow users to connect remotely to this computer is checkmarked

If it does not, then contact the Technical Assistance Center at wpcarey.support@asu.edu or x5.2400

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7. Make note of the first part of the Computer Name with its department prefix and 7 digit number (Ex: bit-4041498)

***NOTE*** The 7 digit number is also the property control number of your computer, and is listed on a white sticker located usually on the front of desktops and the bottom of laptops

You will need this computer name when you try to connect to this system later

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8. Click Select Remote Users

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9. Verify it says ASURITE\(your ID) already has access below the user window.

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10. Click OK

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11. Click OK

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12. If your home computer is running Windows XP, proceed to section 3. If your home computer is running Windows Vista or Windows 7, proceed to section 4

Section 2 of 4: Configure the ASU Computer with Windows Vista or Windows 7

1. Click the Windows Pearl

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2. Right Click Computer

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3. Select Properties

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4. Click Remote Settings

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4a. A User Access Control window may appear, if so then click Continue

5. Choose Allow connections from computers running any version of Remote Desktop (less secure)

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6. Click Select Users

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7. Verify the box next to Allow users to connect remotely to this computer is checkmarked

If it does not, then contact the Technical Assistance Center at wpcarey.support@asu.edu or x5.2400
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8. Click OK

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9. Click the Computer Name tab

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10. Make note of the first part of the Computer Name with its department prefix and 7 digit number (Ex: bit-4041498)

***NOTE*** The 7 digit number is also the property control number of your computer, and is listed on a white sticker located usually on the front of desktops and the bottom of laptops

 

 

 

 

You will need this computer name when you try to connect to this system later

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11. Click OK

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12. If your home computer is running Windows XP, proceed to section 3. If your home computer is running Windows Vista or Windows 7, proceed to section 4

Section 3 of 4: Connecting from a home computer using Windows XP

1. Click the Start Button

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2. Click Programs

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3. Click Accessories

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4. Click Remote Desktop Connection

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5. Enter the ASU Computer Name, the department prefix dash 7 digit number you noted earlier.

Add ".dhcp.asu.edu" to the computer name.
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6. Click Options >>

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7. In the Username field, enter ASURITE\(your ID)

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8. Checkmark  Allow me to save credentials

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9. Click Connect

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10. Enter your Password

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11. Click OK.

This will connect to the ASU computer
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12. When finished and ready to disconnect the computer, click the Start button in the remote desktop

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13. Click Log Off

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14. Click Log Off

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Section 4 of 4: Connecting from a home computer using Windows Vista or Windows 7

1. Click the Windows Pearl

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2. Click All Programs

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3. Click Accessories

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4. Click Remote Desktop Connection

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5. Enter the ASU Computer Name, the department prefix dash 7 digit number you noted earlier.

Add ".dhcp.asu.edu" to the computer name.
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6. Click Options >>

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7. In the Username field, enter ASURITE\(your ID)

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8. Checkmark  Allow me to save credentials

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9. Click Connect

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9a. A warning window may appear if you are connecting to a computer running Windows XP.

Click Yes
 

10. Enter your Password

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11. Click OK.

This will connect to the ASU computer
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12. When finished and ready to disconnect the computer, click the Start button in the remote desktop

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13. Click Log Off

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14. Click Log Off

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