Survey shows customer service creates 'emotional distress'
The latest ASU customer service survey says customer rage is costing companies billions.
In this story published May 22, 2023, in the Arizona Daily Star:
According to the latest national customer service rage survey, customers aren't happy. The survey, conducted by Arizona State University's business school, confirms a record number of problems with products and services this year.
Latest news
- This business school is launching 4 new online degrees. It's part of a growing trend to serve working students
W. P.
- Flexible online master's of accountancy allows Natalie Goudarzian to continue career while leveling up
Programs like the Online Master of Accountancy and Data Analytics (Online MACC) from W. P.
- Tomato growers say looming duty on imports could upend business, raise prices
A W. P.