
Americans are fed up with bad customer service, increasingly seek 'revenge' over it
Customer 'rage' has tripled since 2020, according to ASU survey.
In this story published April 1, 2023, on FOX Business:
A recent survey released by Arizona State University's W. P. Carey School of Business found Americans are experiencing record-high problems with products and services, with 74% of customers reporting issues, up from 66% in 2020 and 56% in 2017.
Latest news
- AI master's student Nora Mawashi sees future career through ethical use of technology
The Master of Science in Artificial Intelligence in Business (MS-AIB) from the W. P.
- Is it the right time to buy a car before tariff pricing kicks in?
The auto industry is encouraging customers to purchase cars now despite higher interest rates,…
- ASU celebrates new W. P. Carey Center for Real Estate and Finance
An expert discusses how the school's new center and undergraduate real estate degree will…